
With four waiters and one busser, things got out of hand pretty quickly, and they stayed that way for nearly two hours. With a private party of 30 people tying up Grandpa and the busser, it fell to Junior, Pepe, and I to manage the rest of the dining room. Needless to say, Pepe and Junior did a much better job than I did.
I had things under control, for the most part, with my party of eight working on their desserts and my various other parties of two and four settling in. But then walked in another party of eight, this one with a child, and where do you think they were going to sit? "No problem," I though. "Just get it done."
So off I went to make Shirley Temples and prepare bread and rehearse the whole list of holiday specials. Then the other party of eight urgently needed their bill. Then they urgently needed to split their bill over five separate credit cards. Then the wheels fell off. Flummoxed by the separation of checks, I started forgetting things: bruschetta, wine, bread--my gosh the bread! My speech skills deteriorated rapidly, since what was coming out of my mouth couldn't hardly keep up with what was motoring around my head.
It hurt me. One table waited too long for their bill and penalized me by tipping at about 7% (of their $140 ticket). That I can handle. The really bad part is that the sort-of truce that had endured between Angry Chef and the wait staff completely fell apart, and he started yelling and swearing at people. One family came in and ordered an appetizer, two entrees, and a dessert all at the same time. When I explained that the order was okay because it was a family, he responded with, "That's nice. F*** you. F*** your family."
This is what weekends will be like for the next month. I can only hope that I'll get better at it. Or that we hire some more waiters.
It had better be the former; I'm not holding my breath on the latter.
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